Privacy Policy

Who we are

Our company name is Bioname Oy. We are located in Turku, Finland. Our email address is info@bioname.fi. Our website address is: https://www.bioname.fi.

Contact person

If you have any questions regarding this Privacy Notice or if you want to lodge a request in relation to your personal information, please contact us through our website or via our contact person:

info@bioname.fi

What personal data we collect and why we collect it

Contact forms

We are collecting names, email addresses, phone numbers, and affiliation information only with the consent of the users, in order to start the chat. The messages and data exchanged are stored until clientship ends or one year.
Bioname is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

Cookies

This website is using Tidio, a chat platform that connects users with the customer support of Bioname Oy. We are collecting email addresses, names, and phone numbers [remove based on your Pre-Chat Survey settings] only with the consent of the users, in order to start the chat. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy.
Bioname is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We are no currently using any analytics in our website.

Who we share your data with

We do no share your personal data collected through our contact form with anyone. For the chat, please refer go the chapter “Cookies” above.

How long we retain your data

For users that send their contact details, we store the personal information they provide. All users can see or delete their personal information at any time. Your personal data will be stored for a limited period of time, determined with regards to the necessity to keep them in order to serve the purposes for which they have been collected and processed, as listed above.

What rights you have over your data

You have the right to ask for:

  • accessing your data;
  • rectifying your data;
  • the portability of the data you provided to us;
  • objecting to the processing of your data;
  • restricting the processing of your data;
  • erasing your data.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Please send any inquiries regarding personal data issues to privacy@bioname.fi.

Additional information

How we protect your data

We take all the measures to protect your private data. All the personnel handling any personal data are trained to follow

What data breach procedures we have in place

All the personal data are stored in secure place.